One thing you could do, is to explain to the person complaining to you something he or she might not know about the person they're complaining about--family or health problems, whatever. You don't want to give away really personal secrets but at the same time perhaps you can show that they are under pressure that the first person is not aware of and so he or she shouldn't take it personally.
You seem to be a good listener, so keep it up, and try to help out when you can without taking sides.How to deal with coworkers that don't like each other?
welcome to the world of working women, especially when there are alot of them in the same space, or department, I work at an office with about 200 people 90 are women, and yes they are catty and it does get awkward, I find that I change the subject, or just listen and not give an opinion and now after several months I dont hear the stuff because they arent getting a reaction from me, so its not fun to talk to me about it. I stay neutral, to me work is work, and I dont like to socialize other then the small talk stuff, it gets too hard when you are into the mix too much.
Dear middle child...........
You know right from wrong LOL
have you heard the term micro-managing??
If I ran around at work trying to figure everyone out I would be mentally exhausted... like you are right now.
You have to ignore stupid people.
Just turn to everyone you know and say...
Please just talk to me about things I NEED to know if you have a problem with Sally,Jessie and Raphael talk to someone that can do something about it....Or Gossiping is against my religion.
And no matter what religion you are...it is.
I am giving you a direct order to give yourself permission
to say...Golly,Molly ... that ain't none of my business .
Love,
yer Mama( in spirit)
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